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📞 +44 01204 361547

📌 Browns Rd, Bradley Ln, Little Lever, Radcliffe, Bolton BL2 6RA

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Frequently Asked Questions (FAQs)

Most frequent questions and answers

About Company

We are a UK-based manufacturer of modular, sustainable infrastructure solutions for the civil engineering and construction industries.

Our manufacturing facility and headquarters are located in the Northwest of England, ideally positioned to serve both the North and South efficiently using our own dedicated fleet of transport.

We support civil engineering, utilities, construction, renewables, telecommunications, and transportation sectors.

Yes, all design, manufacturing, and fabrication are done in-house, ensuring high quality, consistency, and fast turnaround.

Absolutely. Our systems are built from lightweight, recyclable materials—made up of over 90% raw materials (except where customer or national standards and specifications demands prime materials).

Yes. We supply to major infrastructure projects, housing developments, utility upgrades, docks, prisons, airports, and public sector works.

We offer modular, customizable, and regulation-compliant products with rapid installation benefits and lightweight design.

Yes, samples are available for select products. Please contact our team for more information.

Yes, product warranties vary by category. Get in touch for specific warranty documentation.

Use our contact form, call us directly, or email your specifications. Our team will provide a quote promptly.

Product-Specific

EnviroCrate is used for managing stormwater underground, helping prevent surface flooding through soakaway and rainwater storage systems.

We supply a wide range of ducting sizes (32mm to 250mm) with utility color coding.

Yes. We provide modular access chambers in a variety of load classes to meet D400, B125, and other standards.

It’s lightweight, made from 90% recycled material, quick to install, supports heavy loads without compromising drainage or sustainability, and is ideal for stabilizing fields, car parks, driveways, and green spaces

Yes, we offer both attenuation tanks and soakaway systems, tailored to meet drainage and water management needs on construction sites.

Yes. All our chambers are stackable and modular, making them easy to configure, install, and transport.

Yes. We supply a range of covers and frames including galvanized steel and composite options for the frame.

Absolutely. All systems meet or exceed current UK industry and safety regulations.

Yes, accessories such as couplers, seals, sockets, and connectors are available for all ducting systems.

Yes. Our in-house fabrication team can build CNC-cut, custom plastic components based on your drawings or specifications.

Installation & Delivery

Yes. Most systems are modular, lightweight, and designed for rapid, tool-free installation on site.

Yes. We offer detailed installation instructions, and technical support for every product.

Yes. Our team can work with your engineers to design layouts and product configurations specific to your site.

Yes. We can arrange on-site or remote demonstrations, and provide training on installation if needed.

Standard delivery is 3–5 working days. Custom orders may take longer depending on size and complexity.

Yes. Once your order is shipped, our team can provide tracking details or delivery status updates.

Yes. We offer direct-to-site delivery across the UK and selected international destinations.

We offer standard, next-day, and express pallet delivery options. Charges may vary based on location and weight.

Please inspect all deliveries upon arrival. If anything is damaged, contact us immediately for replacement or resolution.

If offloading assistance is required, please inform us during ordering. Charges may apply for tail-lift or crane deliveries.

Custom Orders & Support

Yes. We specialize in bespoke infrastructure solutions and can create made-to-order components.

We do not provide CAD files or 3D models. However, we can supply detailed PDF drawings for architects, engineers, and project planners upon request.

You can email us your specifications, upload technical drawings, or speak with our fabrication team directly.

Custom orders are typically fulfilled within 5–10 working days, depending on complexity and material availability.

Custom orders may incur design and setup charges. We will always provide transparent quotes in advance.

Yes. We offer full after-sales technical support for troubleshooting, documentation, and guidance.

We currently manage all distribution directly to ensure consistent quality and service. However, we’re always open to strategic partnerships—feel free to get in touch if you’d like to explore opportunities with us.

Yes. We can provide technical documents, product certifications, and project-specific assistance for tenders.

You can reach us via phone, email, or our contact form. Our team responds within 1 business day.

Yes. Our technical support team is available during working hours to assist with product or installation queries.

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